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Integrator areaEverything you need to install and sustain DigiAccess
DigiAccess is installed through integrators. Here are the sizing tools, the technical documentation per series and the answers you need on site, without having to call anyone.
To size and quote without guessing
Calculation tools and templates so the integrator builds the proposal with their own numbers, before setting foot on site.
Storage calculator
Channels, resolution and retention days → terabytes and recorder model.
Open tool →Gate operator selector
Leaf weight and length plus cycles per day → the matching GM line operator class.
Open tool →Network sizing
Cameras, analytics and IP alarms → bandwidth, PoE and switch capacity.
Open tool →Site survey template
Format for the walkthrough: access points, credentials per door and existing equipment.
Integrator sign-in required →Wiring diagrams
Schematics per series for turnstile, barrier, gate and biometric readers.
Integrator sign-in required →Licence generator
Issue and renewal of the per-site licence, with its expiry date.
Integrator sign-in required →Integrator software
The set of installation and commissioning utilities: LPR, IP Tool and the rest of the device configuration tools.
Integrator sign-in required →Missing a tool for your daily work? Say so: this section grows with what the channel asks for.
Technical requirements
| Series | Where it runs | Requires |
|---|---|---|
| AC · Access control | Own or hosted server | PHP 8 or higher with MySQL or MariaDB; network to the gatehouse points. |
| ID · Biometrics and RFID | Access points | Face, fingerprint, vein or card reader with network output to the server and backed-up power. |
| LPR · Plates, web edition | Windows or Linux server on the site network | PHP 8+ with the pdo_mysql and curl extensions, and LAN reach to the cameras. |
| LPR · Plates, desktop edition | Gatehouse computer | 64-bit Windows and the Visual C++ runtime (installed by the installer itself). |
| PK · Parking | Android handheld terminal | Device with camera and built-in thermal printer, and network to the database. |
| VS · CCTV and analytics | On site | Recorder sized for the project's channel count, with backed-up power. |
How to ask for help
Factory technical support
Phone and email during business hours, escalating to a site visit when the case requires it. Provided by the brand's engineering team.
Technical documentation
Datasheet per series, gatehouse operation manual, desktop application installer and bulk plate import template.
Two-year factory warranty
Every product in the line ships with two years of factory warranty against manufacturing defects, handled directly by the brand with no intermediaries.
What we are always asked
Is DigiAccess only for access control?
No. DigiAccess is an electronic security ecosystem with five product lines: access control, CCTV with video analytics, IP alarms, gate automation and virtual intercom. All five share a database, lists and decision engine, and are installed separately or combined.
Does it work if I already have cameras and turnstiles installed?
In most cases yes. DigiAccess connects over the network to the existing equipment instead of replacing it. The first step is reviewing the brand and model of what is installed.
Does it work if the internet goes down?
Yes. The decision engine lives on site, not in the cloud: when a person identifies themselves, the lookup and the verdict happen inside the site itself. If the internet link goes down, doors, turnstiles and barriers keep operating normally and entries keep being recorded.
The only things waiting for the connection to return are the collaborative functions: phone notifications and authorizations created from off site. Once restored, everything synchronizes on its own.
What happens if a person works for several companies on the site?
One authorization is created per company. The engine evaluates them all and grants entry if at least one allows it on that day and at that hour.
Can we migrate the data we already have?
Yes. It is imported from Excel or CSV, even if the information currently lives in a spreadsheet at the gatehouse.
Who administers the system day to day?
The community or site administration sets the rules. But residents and companies administer their own from their own login: they authorize visits, download reports and receive notifications. The gatehouse only sees single-decision screens.
How long does installation take?
It depends on the number of points and whether data has to be migrated. The on-site sizing is what defines the schedule, and it is done before quoting.
What warranty does the equipment carry?
Two years of factory warranty against manufacturing defects, handled directly by the brand. The equipment is ONVIF and FCC certified.
Did not find your answer?
Write to us with the detail of your case and we answer with something concrete, not a brochure.